Training Schedule

LED Lighting

Imtra manufactures and distributes LED lighting products for the recreational and commercial markets.

This class will help you understand why your customers are driving the demand for interior and exterior LED lighting:

Mar 10, 2010
9:00am - 12:00pm

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Propellers and Propulsion

This class will help take the mystery out of propellers for service techs and others in your company who may need to advise customers on propeller selection and/or repair.

Topics will include:

Mar 23, 2010
8:30am - 12:00pm

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Customer Service - from the top down

Customer service is vital to your company at all levels. As an owner, manager or supervisor you set the bar of customer service expectations for the rest of your employees.

This session will look at the triangle of dynamics expectations that exist between the customer, the employee and... (More details about this course)

Mar 25, 2010
9:00am - 2:00pm

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Estimating Effectively

Estimates - everybody wants one, but are you prepared to write one that will have some semblance of reality when the job is done? Whether you're an 'old hand' that's having trouble making estimated prices match up with real costs or a 'newbie' who is feeling a little daunted by... (More details about this course)

Mar 31, 2010
9:00am - 3:00pm

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Please note: Full payment is required to confirm enrollment and attend class.